• Privacy Policy

Truly Engaging’s Commitment To Your Privacy.

To better protect your privacy, Truly Engaging provides this Privacy Policy ("Policy") explaining its online information practices and the choices you can make about the way your information is collected and used. This Policy applies to all of the products and services offered through TrulyEngaging.com ("Website"). If you have any questions about this Policy, please contact us through this Website, or write to us at:
Truly Engaging
280 Gerzevske Ln
Carol Stream, IL 60188, USA
Attention: Privacy Officer.

Truly Engaging adheres to strict privacy principles with respect to the data collection practices on this Website, and complies with the Federal Trade Commission guidelines and all applicable U.S. federal and state laws and regulations.


Truly Engaging is committed to clearly and readily disclosing its data collection practices so that you can make informed decisions about your activities on this Website.


Truly Engaging provides you with a choice to participate in its data collection activities either anonymously or not at all.


Truly Engaging provides you with the opportunity to review, modify, and delete any personally identifiable information that you have previously provided.


Truly Engaging has taken proactive measures to protect against the loss, misuse, or alteration of data that it collects and stores. Truly Engaging's network infrastructure utilizes leading technology, including Secure Sockets Layer (SSL) software which encrypts information, to protect data at each point of transfer. Truly Engaging uses multiple back-up systems to reduce the chance of data loss and for up-to-date and accurate information. Truly Engaging utilizes up-todate physical security procedures to limit access to the data so that any access is consistent with this Policy. Truly Engaging transmits your entire credit card number to Authorize.Net during order processing.

Information Collected.

In order to provide you with the full range of products and services available through this Website, Truly Engaging may collect the following types of information:

  • Information You Provide.

    When you make a purchase, sign up for any Truly Engaging services, or submit a request for information or assistance, you will be asked to submit personally identifiable information, such as your name, address, email address, or telephone number, and, where relevant, payment information, through Truly Engaging's secure online order form.

  • Payment Information.

    Truly Engaging will never share your payment instrument information with any person other than as necessary to process the payments you authorize. Truly Engaging does not store your payment instrument information on Truly Engaging's servers. Rather, we partner with Braintree Payment Services (“Braintree”), a globally respected payment gateway, to leverage its secure vault solutions for all payment instrument storage. All data sent to Truly Engaging’s servers is encrypted and our servers are protected by industry standard measures. By leveraging Braintree for storage, we are able to add another powerful layer of security to Truly Engaging.

  • Cookies.

    When you visit this Website, Truly Engaging may send one or more cookies, a small file containing a string of characters, to your computer that uniquely identifies your browser. Truly Engaging uses cookies to improve the quality of this Website by storing user preferences and tracking user trends. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of this Website’s features and services may not function properly if your cookies are disabled. Third party vendors, including Google, use cookies to serve ads based on user's prior visits to this website.

    We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, click here

  • User Communications.

    When you send an email or other communication to Truly Engaging through this Website or otherwise, Truly Engaging may retain those communications, and the personally identifiable information you provide for a response in order to fulfill your order, process your inquiry, respond to your request, and to improve this Website and Truly Engaging's products and services. Truly Engaging will not use return email addresses for any other purpose unless you agree to that use.

  • Affiliated Web Sites.

    Truly Engaging may offer products and services in connection with third-party websites. Personally identifiable information that you provide to third-party websites may be sent to Truly Engaging. Truly Engaging processes such personally identifiable information in accordance with this Policy. The third-party websites may have different privacy practices and you should read their privacy policies.

  • Links.

    Truly Engaging may present links in a format that tracks whether these links have been followed. This information is used internally to improve the quality of Truly Engaging's products, services, and this Website by tracking user trends.

  • Third-Party Web Sites.

    This Policy only applies to this Website and any other website owned and operated by Truly Engaging. Please be aware that Truly Engaging is not responsible for the privacy practices of any other websites and does not exercise control over third-party websites displayed as links anywhere on this Website. These third-party websites may place their own cookies or other files on your computer, collect data, or solicit personally identifiable information from you. In certain instances, if you affirmatively click through to access sponsored content or materials at sponsored websites, or affirmatively click through on a link/ad, that user's information may be shared with the sponsor.

  • Advertising.

    Third party vendors, including Google, show Truly Engaging's ads on sites on the internet. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. Alternatively users may opt out of third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.

    Third party vendors may collect and use anonymous information about your visits to and interactions with our website through the use of technologies such as cookies to personalize advertisements for goods and services. Users may opt out of third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.

    Users may opt out of Google's use of cookies by visiting the
    Google advertising opt-out page.

How Truly Engaging Uses Your Information.

When Truly Engaging has co-branded, customized, private label, or sponsored products and services, or joins with other parties to provide specific products or services, then Truly Engaging may share (provide and receive) your personally identifiable information with those other parties. These third parties will use your personally identifiable information according to their own privacy policies.

You will occasionally receive emails containing information on products, services, special offers, contests, promotions or a newsletter. Truly Engaging provides you with a mechanism to opt-out from receiving these types of communications. To unsubscribe, please send an email to [email protected].

If you no longer want to receive marketing-related ("Offers and Inspiration") text messages from us on a going-forward basis, you may opt-out by replying STOP to any marketing ("Offers and Inspiration") text message you receive from us. Please note message frequency varies. Reply HELP for help. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Truly Engaging may disclose certain of your personally identifiable information to third-party service providers in order to fulfill your order. These third-party service providers have agreed to use your personally identifiable information only to fulfill your order and to keep it secure and confidential. Truly Engaging may share aggregate information, such as usage and demographic data, with third parties. Aggregate information does not include personally identifiable information.

Truly Engaging is the sole owner of all information collected on this Website. Truly Engaging will not sell, share, or rent this information to any third parties, except as set forth in this Policy.

Truly Engaging reserves the right to disclose any information collected at this Website if required by law or valid order of a court or other governmental authority.

Update, Correct, Delete, Deactivate and/or Access Your Personal Information.

Upon request, Truly Engaging will grant individuals reasonable access to the personally identifiable information that it holds about them. If your personally identifiable information changes (such as Zip Code, phone, email, or postal address), or if you wish to have your information removed from Truly Engaging's database, you may contact Truly Engaging by emailing Truly Engaging's Customer Department at [email protected] or by telephone or postal mail at the contact information listed below.

To protect your privacy and security, Truly Engaging will also take reasonable steps to verify your identity before granting access or making corrections.

Your California Privacy Rights.

Beginning on January 1, 2005, California Civil Code Section 1798.83 permits those customers that are California residents to request information about how Truly Engaging discloses certain categories of personally identifiable information to third parties for direct marketing purposes. California residents may also request that Truly Engaging not share your personally identifiable information with third parties for their direct marketing use. Except as set out in this Policy, Truly Engaging does not presently share personally identifiable information with any third parties.

Notice of Changes
To This Policy.

If Truly Engaging modifies this Policy, the changes will be posted on this Website. You should check this Policy regularly to keep abreast of any changes. If Truly Engaging decides to use your personally identifiable information in a manner different from that stated in this Policy at the time of collection, Truly Engaging will notify you via email and by posting a notice on this Website for thirty (30) days before implementing such changes.

Contact Information.

If users have any questions or suggestions regarding this Policy, please contact Truly Engaging at:
Phone: 630-653-5525
Fax: (763) 786-9393
Email: [email protected]

Postal Address: 280 Gerzevske Ln, Carol Stream, IL 60188, USA
Web site URL: www.trulyengaging.com

October 15, 2008